Privacy Policy
Keenan & Co. Studio
Privacy Policy
Last updated: July 18, 2026
Keenan & Co. Studio, operated by Valley View Cottage LLC ("Keenan & Co. Studio," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, interact with our social media accounts (including TikTok and Instagram), or use our services.
By using our website or interacting with our accounts, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
● Contact information you provide, such as your name and email address, when you sign up for The Complete Homeowner's Workbook, book a Discovery Call, or otherwise reach out to us.
● Project or inquiry details you share with us when requesting design services (Discovery Call, Design Concierge, Design Suite, or Prêt Set).
● Payment information processed through our third-party payment processors (we do not store full payment card details ourselves).
● Usage data collected automatically, such as pages visited, time on site, referring URLs, device/browser type, and general location, gathered through analytics and advertising tools.
● Information you provide directly through comments, messages, or direct messages on social platforms.
2. Tracking Technologies & Analytics
Our website uses cookies and similar tracking technologies, and works with third-party analytics and advertising tools, including but not limited to Google Analytics and the Meta (Facebook/Instagram) Pixel, and may use the TikTok Pixel for ads and content performance on TikTok.
These tools help us understand how visitors use our site and social content, measure the performance of our posts and ads, and improve our offerings. They may collect data such as your IP address, browser type, device identifiers, and browsing behavior.
You can control cookies through your browser settings. Disabling cookies may affect how parts of our website function. For details on how TikTok collects and uses data when you interact with our content on their platform, please review TikTok's own Privacy Policy, as TikTok is a separate data controller for activity that takes place on their platform.
3. How We Use Your Information
We use the information we collect to:
● Deliver the Workbook, newsletters, and other content you've requested.
● Respond to inquiries and provide design services.
● Send marketing communications, which you may opt out of at any time.
● Improve our website, content, and services based on how they're used.
● Measure and optimize the performance of our social media and advertising content.
● Comply with legal obligations.
4. Email Communications
If you sign up for The Complete Homeowner's Workbook or any other opt-in offer, you will receive a welcome sequence and periodic marketing emails from us. Every marketing email includes an unsubscribe link. You may also contact us directly to be removed from our list.
5. Sharing of Information
We do not sell your personal information. We may share information with:
● Service providers who help us operate our business (e.g., website hosting, email marketing platforms, payment processors, analytics providers).
● Legal or regulatory authorities, if required by law.
● A successor entity in the event of a business transfer, merger, or acquisition.
6. Third-Party Platforms
We maintain a presence on third-party platforms including TikTok and Instagram. Any information you provide directly to those platforms (comments, likes, messages, follows) is governed by that platform's own privacy policy and terms, not this one. We encourage you to review the privacy policies of any platform you use to interact with us.
7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights & Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data sharing for advertising purposes. To exercise these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Keenan & Co. Studio (Valley View Cottage LLC)